What I like about it is that it is intuitive and very user friendly. We’ve always used Ascend for our point-of-sale system. FOLSOM, Calif.: Erin Gorrell, owner Folsom Bike Also, while there are a tremendous number of customizations which can be done to help with the interface, I am a creature of habit and afraid to change what my staff knows, even if it could resolve my frustration with the training, which is needed to get new staff members comfortable with AIM. The biggest frustration with AIM is that it's not the most intuitive software, so it can take a good bit of practice to master everything that it can do, and it’s especially challenging for new hires. AIM offers modules to do just about everything a small business would need to automate its POS, but like anything, it takes effort to enjoy and take advantage of all it has to offer. The Active-e module integrates with my vendors and with the Smart-e Buy Local Program keeps my website inventory levels updated, and allows for my online sales to be managed within the same POS. Its customer service is top-notch, and the cost is manageable, but certainly not free. I’ve had experience with Quickbooks, Cash Register, and Paper Journey, and I’ve used AIM from Tri-Tech since around 2003. ALTO, Ga.: Joe Elam, owner Habersham Bicycles That having been said, there are some key features that we would like to use, but the extra fee for them is high enough that we are working around it for now. Good trust comes with a price, and I like to go home knowing that my transactions, deposits, and our clients’ information are safe. Sometimes cheaper is not the answer when it comes to workability. It’s not the cheapest system we could use, but it’s the most convenient for our needs and size. It’s also accurate, and it has many applications for online and event sales. We use Square, and we like its simplicity. FRAMINGHAM, Mass.: Francisco Cornelio, manager
An integrated text messaging system would streamline the notification of customers when service jobs are completed. We wish we could send invoices to customers for payment online. With great capabilities comes equal complexity, so even after six months, the system continues to present learning opportunities. When we evaluated it against our original POS, the cost was very similar, and we didn't need a lot of special equipment to make it work. The system helps us know what we need to order before we run out, and we like the "special order" and "purchase order" functions too. One of the things we like about it is that it offers some features that really have helped us keep better track of what's going on in our service department. We previously had Shopkeep, a POS system that’s now owned by Lightspeed, and now we use Lightspeed.
WESTLAKE VILLAGE, Calif.: Linda Coburn, co-owner Pedego 101 Electric Bikes In the end, a POS system is only successful if everyone is trained. However, it would be challenging to change systems. I’d also like our POS to integrate text messaging and offer competitive credit card processing rates. Making accurate product entries is tedious and time-consuming to the point that a supplier’s amount of Lightspeed integration factors into our purchases. The main thing I dislike about Lightspeed is that some companies don’t actively support catalog information. Lightspeed has much more capability than I use. The potential to control repairs and stocking inventory is available. The benefits of Lightspeed are that it’s intuitive, it’s regularly updated, and most of the industry supports it with part numbers and catalogs that are regularly updated. We have been using Lightspeed POS for three years.
#Lightspeed onsite cc processor software#
(BRAIN) - For our August magazine edition, we asked our State of Retail panel members: What software do you use for your point of sales system? What do you like/dislike about it? CINCINNATI: David Bordewisch, manager Biowheels
0 kommentar(er)
